Garantie et support

HP Poly Custom Poly High-Touch Onsite Support Headsets Provides resources to assist users at desk/workstation or at designated

HP Poly Sevice Reactivation Fee Pano Wireless Presentation System for product more 1yr out of support coverage

HP Poly Solution Design for Video Endpoints 2 Day Remote for Video Endpoint use casesOnboard to Poly Lens RPRM Teams Admin

HP Poly Sevice Reactivation Fee Pano Wireless Presentation System for product less 1yr out of support coverage

HP Poly Solution Design for Voice Endpoints 2 Days RemoteVoice Endpoint use cases Onboard to Poly Lens Clariti Manager Teams

HP Poly Service Reactivation Fee Immersive Studio Flex 6 seats Series more than 1yr Includes onsite audit Customer is responsibl

HP Poly Onsite Voice Provisioning Support Provide 1 day Tier2/Tier3 onsite Voice Endpoint provisioning support as part of Cust

HP Poly Service Reactivation Fee Immersive Studio Flex 6 seats Series less than 1yr Includes onsite audit Customer is responsibl

HP Poly Onsite Voice Deployment Support Provide 1 day onsite Floorwalker or Helpdesk Support focused on Voice Endpoints

HP Poly Service Reactivation fee ISDN Gateway for Group Series Products - Supports one PRI E1/T1 or Quad BRI or V35 more than 1y

HP Poly Service Reactivation fee ISDN Gateway for Group Series Products - Supports one PRI E1/T1 or Quad BRI or V35 less than 1y

HP Poly Custom Poly Customized Business ApplicationSoftware development custom scopeProject is defined by the Project Plan

HP Poly Service Design for Customer Hosted Private Cloud

HP Poly Service Reactivation Fee Trio 8300 Collaboration Kit for product more than 1yr out of support coverageIncludes Trio 8300

HP Poly Service Design for Poly Hosted Private Cloud

HP Poly Service Reactivation Fee Trio 8300 Collaboration Kit for product less than 1yr out of support coverageIncludes Trio 8300

HP Poly Onsite Implementation Platform Setup/Deployment Professional Services Managed Services Customer Hosted non High Avail

HP Poly Service Reactivation Fee EagleEye Producer for EagleEye IV or EagleEye III camera for product less than 1y out of suppor

HP Poly Onsite Implementation Platform Setup/Deployment Professional Services Managed Services Poly Hosted non High Avail

HP Poly Reactivation Fee Studio R30 video bar for more than 1y out of support coverage

HP Poly Onsite Implementation Platform Setup/Deployment Professional Services Managed Services Customer Hosted Standard High

HP Poly Reactivation Fee Studio R30 video bar for less than 1y out of support coverage

HP Poly Onsite Implementation Platform Setup/Deployment Professional Services Managed Services Poly Hosted Standard High Avail

HP Poly Service Reactivation Fee Studio P15 video bar for product less than 1yr out of support coverage

HP Poly Envisioning for MS Teams ServHelps customers understand MS Teams capability/features/workloads to develop Teams

HP Poly Service Reactivation Fee Group 500 720 Eyeless Media Center 2RT65 for product more than 1y out of support coverage

HP Poly Custom Poly Solution Design ServicePoly will produce a solution design to guide deployment of Poly products with optiona

HP Poly Service Reactivation Fee Group 500 720 Eyeless Media Center 2RT65 for product less than 1y out of support coverage

HP Poly Adv Adoption Consult for TeamsIncl 1 day rmt workshop to set goals and up to 3 days for discover and analysis 1 rmt d

HP Poly Service Reactivation Fee Group 500-720 Eyeless Media Center 1RT65 product more than 1y out of support coverage

HP Poly Service Reactivation Fee Group 500-720 Eyeless Media Center 1RT65 product less than 1y out of support coverage

HP Poly Basic Adoption Consulting for TeamsIncl 1day rmt workshop to set goals/scope and provide packaged resources and 1 rmt

HP Poly Service Reactivation Fee Group 500 Eyeless Media Center 2RT42 for product more than 1yr out of support coverage

HP Poly Network Readiness for Microsoft Teams Travel not included

HP Poly Service Reactivation Fee Group 500 Eyeless Media Center 2RT42 for product less than 1yr out of support coverage

HP Poly Custom Poly Professional Services Consulting supporting video services delivery including but not limited to Adoption St

HP Poly Service Reactivation Fee Group 500 Eyeless Tabletop Media Center 2TT42 for product more than 1yr out of support coverage

HP Poly UC Network Monitoring Service 1 Day Remote Consultancy

HP Poly Service Reactivation Fee Group 500 Eyeless Tabletop Media Center 2TT42 for product less than 1yr out of support coverage

HP Poly Clariti Remote Upgrade Service Software upgrade of 1 additional instance of Poly Clariti during normal business hours

HP Poly Service Reactivation Fee Group 300 Eyeless Tabletop Media Center 1TT42 for product more than 1yr out of support coverage

HP Poly Clariti Remote Upgrade Service Software upgrade of 1 Poly Clariti instance during normal business hoursMultiple prod

HP Poly Service Reactivation Fee Group 300 Eyeless Tabletop Media Center 1TT42 for product less than 1yr out of support coverage

HP Poly Clariti Upgrade applies to both Remote/Onsite Service 1 additional infrastructure productSee Service Description

HP Poly Service Reactivation Fee Group 500-720 Eyeless Media Center 2RT55 for product more than 1y out of support coverage

HP Poly Clariti Upgrade Remote Service of 1 infrastructure productSee Service Description for detailsDelivered during Normal

HP Poly Service Reactivation Fee Group 500-720 Eyeless Media Center 2RT55 for product less than 1y out of support coverage

HP Poly Clariti Upgrade Remote Service up to 3 infrastructure productsSee Service Description for specific details

HP Poly Service Reactivation fee Group 500 MC 1RT65 EE IV 12x for product more than 1y out of support coverage

HP Poly Clariti Upgrade Onsite Service One infrastructure productSee Service Description for detailsDuring Normal Business Hr

HP Poly Service Reactivation fee Group 500 MC 1RT65 EE IV 12x for product less than 1y out of support coverage

HP Poly Clariti Platform Upgrade Onsite Service up to 3 infrastructure products see Service Description for specific details

HP Poly Service Reactivation fee Group 500-720 Media Center 2RT55for product more than 1y out of support coverage

HP Poly Remote Endpoint Migration Service up to 50 additional video EndPts Migration to be completed from a Poly desk

HP Poly Global Project Management for Poly Global Fulfillment Program Per product fee for project management with a focus

HP Poly 1yr Poly Elite Software Poly PrivateConnect powered by Pexip - Perpetual Addon Audio Capacity

HP Poly 3yr Poly+ Software Poly PrivateConnect powered by Pexip - Perpetual Addon Audio Capacity

HP Poly 5yr Poly+ Edge E220 IP phone Commerzbank Only

HP Poly 1yr Poly+ Software Poly PrivateConnect powered by Pexip - Perpetual Addon Audio Capacity

HP Poly 5yr Poly+ Edge E100 IP phone Commerzbank Only

HP Poly 1yr Poly Elite Software Poly PrivateConnect powered by Pexip - Perpetual Addon Video Capacity

HP Poly 3yr Poly+ Software Poly PrivateConnect powered by Pexip - Perpetual Addon Video Capacity

HP Poly Service Reactivation fee Group 500-720 Media Center 2RT55for product less than 1y out of support coverage

HP Poly 1yr Poly+ Software Poly PrivateConnect powered by Pexip - Perpetual Addon Video Capacity

HP Poly Service Reactivation fee Group 500-720 Media Center 1RT55 for product more than 1y out of support coverage

HP Poly Custom Poly PrivateConnect powered by Pexip-PerpetualDeliverable defined by custom scope and price-requires SOWMaintenac

HP Poly Service Reactivation fee Group 500-720 Media Center 1RT55 for product less than 1y out of support coverage

HP Poly PrivateConnect powered by Pexip-Perpetual Capacity One Touch Join Addon License per EndpointCovered with the Perpetual

HP Poly User Migration for Microsoft Teams ServiceHelps customers on MSFT Calling Plans migrate upto 1000 users to Teams

HP Poly Service Reactivation Fee Group 500 Media Center 2RT42 for product more than 1yr out of support coverage

HP Poly PrivateConnect powered by Pexip-Perpetual VMR Scheduling Addon License per instanceCovered with Perpetual Video or Aud

HP Poly Service Reactivation Fee Group 500 Media Center 2RT42 for product less than 1yr out of support coverage

HP Poly User Migration for Microsoft Teams ServicesHelps customers on MSFT Calling Plans migrate upto 500 users to Teams

HP Poly PrivateConnect powered by Pexip-Perpetual Virtual Meeting Room addon license per VMRCovered with Perpetual Maintenance

HP Poly Service Reactivation Fee Group 500 Tabletop Media Center 2TT42 for product more than 1yr out of support coverage

HP Poly O365 Cloud PBX Migration with Microsoft Calling Plans and PSTN Conferencing - 100 Users 20 Endpoints

HP Poly Service Reactivation Fee Group 500 Tabletop Media Center 2TT42 for product less than 1yr out of support coverage

HP Poly PrivateConnect powered by Pexip-Perpetual Audio Capacity Addon License per concurrent callMaintenance required

HP Poly User Migration for Microsoft Teams ServiceHelps customers on MSFT Calling Plans migrate up to 100 users to Teams

HP Poly Service Reactivation Fee Group 500 Tabletop Media Center 1TT42 for product more than 1yr out of support coverage

HP Poly Professional Services Re-start Fee used in cases when project is placed on-hold for thirty 30 days or more

HP Poly PrivateConnect powered by Pexip-Perpetual Video Capacity addon License per concurrent callMaintenance Required

HP Poly Service Reactivation Fee Group 500 Tabletop Media Center 1TT42 for product less than 1yr out of support coverage

HP Poly Professional Services Rescheduling Fee used in cases when project or implementation is delayed less than 7 days prior

HP Poly Service Reactivation Fee Group 500 Media Center 2RT42 for product more than 1yr out of support coverage

HP Poly Onsite travel daily per diem charges

HP Poly Service Reactivation Fee Group 500 Media Center 2RT42 for product less than 1yr out of support coverage

HP Poly Onsite travel expense includes roundtrip travel and one day per diem charges

HP Poly Service Reactivation Ree Trio 8500 Open SIP Collaboration Kit for product more than 1yr out of support coverage

HP Poly Professional Services Consulting half day Rate up to 4 hours during normal business hours Excludes T and E Consulting

HP Poly Service Reactivation Fee Trio 8500 Open SIP Collaboration Kit for product less than 1yr out of support coverage

HP Poly Professional Services Consulting Hourly Rate Out of HoursDoes not include Travel and ExpensesCannot use in lieu of pub

HP Poly Service Reactivation Fee Touch Control with chrome trim for product more than one year out of support coverage

HP Poly Custom Poly Professional Services Consulting Offer Excludes T and EUse with Implementation Installation or UpgradesConsu

HP Poly Service Reactivation Fee Touch Control with chrome trim for product less than one year out of support coverage

HP Poly Professional Services Consulting Daily Rate outside normal business hours Excludes T and E Cannot use in lieu of publ

HP Poly Service Reactivation fee Group 700-720 HD coded only for product more than 1y out of support coverage

HP Poly Professional Services Consulting Daily Rate during normal business hours Excludes T and ECannot use in lieu of publish

HP Poly Service Reactivation fee Group 700-720 HD coded only for product less than 1y out of support coverage

HP Poly Service Reactivation fee Group 310 720p HD CODEC Only for product less than 1y out of support coverage